The failure screen may look similar to this: If your email client cannot detect your email configuration from the email provider, it may attempt to recommend settings based on common server settings, which are unlikely to be correct. If your email client can detect your email configuration from the email provider, it will look similar to this, and you may use the recommended settings: Many email clients support auto-discover for automatically detecting server settings. The Windows secure email connection settings can be found in the following article: If you want a secure connection using SSL, please read the following article for more information on settings and configuring your email: **Replace with your actual server hostname, which you can find in your Customer Portal or cPanel. *Make sure to replace '' with your actual domain name. If you cannot send from port 465, we suggest contacting your ISP and asking for their outgoing mail server name. Server and Port Information (Secure with SSL) If neither 25 nor 26 work, try 587.)Ĭomcast/Xfinity Internet customers use port 587 as ports 25 and 26 are both blocked on their network. (If 25 does not work, try 26 as many ISPs block port 25. (The outgoing mail server does require authentication.Ĭheck any boxes that might say 'Use name and password.') Server and Port Information (Standard/Non-Secure) Do NOT select SPA (Secure Password Authentication) if offered. Use the full email address with the format specific email password. However, these are appropriate for most like Outlook, Thunderbird, iOS Mail, and more.Ī user-friendly name associated with this email address in the email client - thus, 'John QA' could be entered and will display instead of or along with the email address.

Please note that just like any hosting provider, these settings cannot be guaranteed to work in every third-party email client.

Here are the general settings of various email client applications, which apply to desktop, laptop, tablet, and mobile devices. POP3 is also a great way to save copies of your emails on your personal computer.įor more information regarding the differences between IMAP and POP3, please check the article POP vs.

POP3 is perfect for quickly downloading emails and reading them offline or on the go (though you have to be online to reply to emails).

IMAP is perfect for multiple users who need to access the same email account or one user who needs to access emails from multiple locations.

Quick Overview of Connection Type - IMAP vs.

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